Transparency and honesty are our core values.
Hotelbeds Support USA is an independent travel concierge and support agency. We act as an intermediary to assist travelers with their bookings.
We are NOT the official Hotelbeds Group S.L.U. nor are we directly affiliated with them as a subsidiary. Hotelbeds is a B2B wholesaler.
Our role is to serve as a bridge for consumers who cannot reach the B2B wholesaler directly. We leverage our own agency credentials to interface with suppliers to resolve your issues (cancellations, refunds, modifications).
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.